CPP20218 - Certificate II in Security Operations

Course Overview

This qualification reflects the role of a security officer, responsible for maintaining safety and security by patrolling, protecting or guarding property while unarmed, and screening entry, monitoring behaviour and removing persons from premises.

This qualification is intended to align with the following occupational licencing outcomes:

  • security officer – unarmed guard
  • security officer – crowd controller.

Occupational titles could include:

  • security officer
  • unarmed guard
  • crowd controller

It provides a pathway to further learning and work in various security roles and settings including, but not limited to:

  • armed guarding
  • cash-in-transit
  • close protection
  • control room operations
  • guard dog handling.

Security officers may work alone or work in a team environment under general supervision, operating with limited autonomy and judgement to complete routine but variable tasks, with some accountability and responsibility for their own outputs, work and learning.

Occupational licensing, legislative, regulatory or certification requirements may apply at the time of publication. Please refer to the CPP Companion Volume Implementation Guide for information.

To achieve this qualification, competency must be demonstrated in:

14 units of competency:

14 core units plus

Course Outline

Core Units
  • CPPSEC2101   Apply effective communication skills to maintain security

  • CPPSEC2102   Apply legal and procedural requirements to work effectively within a security team

  • CPPSEC2103   Apply WHS, emergency response and evacuation procedures to maintain security

  • CPPSEC2104   Apply risk assessment to select and carry out response to security risk situations

  • CPPSEC2105   Provide quality services to a range of security clients

  • CPPSEC2106   Protect self and others using basic defensive techniques

  • CPPSEC2107   Patrol premises to monitor property and maintain security

  • CPPSEC2108   Screen people, personal effects and items to maintain security

  • CPPSEC2109   Monitor and control access and exit of persons and vehicles from premises

  • CPPSEC2110   Monitor and control individual and crowd behaviour to maintain security

  • CPPSEC2111   Apply security procedures to manage intoxicated persons

  • CPPSEC2112   Apply security procedures to remove persons from premises

  • CPPSEC2113   Escort and protect persons and valuables

  • HLTAID011        Provide first aid

Course Inclusions

  • Training will be conducted by one of our experienced trainer / assessors who have industry currency and supported by a strong knowledge of relevant legislation, regulations and industry standards.
  • Practical and theoretical activities drive the training experience to ensure that the training is engaging, interesting and relevant.
  • 12 months of training. Up to 12 trainees per course.
Participants must
  • Be at least 15 years of age
Equipments requirements
  • We supply all equipment necessary for you to undertake training in training centre

    Certain training equipment may be required for some units, please contact us to discuss.




Appropriate clothing, closed-in footwear.

Course Duration

6 to 12 months


$4,500.00 pp for public courses.

For group bookings outside our public course schedule or at your location, please contact our office on 07 49822541


30-Day Money-Back Guarantee
About this course:


Scroll to Top